Good training but missing ongoing support details
The training and onboarding process was pretty straightforward and set me up quickly with the software. Most of the initial setup was one-off, so I felt ready to start using the dialer and database features right after. However, I realized that ongoing support or refresher training wasn't clearly highlighted, which felt like a gap. It would help if there was more emphasis on continuous guidance or updates post-onboarding. Otherwise, the initial learning sessions covered everything required to get started efficiently. The interface was user-friendly, and automatic updates worked smoothly so far. Invoicing and payment processes were also seamless, making overall experience quite easy at first. If they add more on ongoing training, this could be an even better package.