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WFHI review

Good training but missed some advanced feature explanations

4 out of 54 of 5Verified customerTraining and onboarding

Good training but missed some advanced feature explanations

This training was solid and covered most of what’s needed to get started quickly, but I found it lacking compared with other systems I’ve used before. The basics of the dialer and database were well demonstrated, and onboarding was fairly smooth without major hiccups. What was missing, however, was a deeper dive into more advanced functionalities that other platforms tend to include early on. It felt like some features were only briefly mentioned or left for self-exploration later. Support was responsive during training, so that helped fill the gaps to some extent. I’d say this is a good starting point but could improve by incorporating more detailed lessons on advanced tools so users can fully exploit the software’s potential from the get-go.

Sagar BarmanManipur, IndiaExperience: Published:
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