good training but inconvenient hours for me
Honestly, the training was okay I guess. The prerecorded modules covered all the basics fine and the software dashboard looked simple enough. But the main problem was with the live onboarding sessions. Those were scheduled during typical 9 to 5 hours, which just didn’t fit my work schedule and it felt like I missed out or had to rush through some parts on my own. Even calling tools and dialer demos couldnt be fully utilized at the times available for me. I did appreciate the database feature explanation which was clear and easy to understand in the recorded parts. The support responses to my emails were polite but sometimes delayed and repetitive, so it was a bit frustrating. I think if the timing was more flexible, it could’ve been a lot better suited. Sign-up and payment process was straightforward, so no complaints there. Overall, the timing was the biggest downside for me and it made the training less effective than I hoped it would be, despite some decent content and platform design.