Good training, but I had to figure a lot myself
The training provided was solid in covering the basics of how to use the software and navigate the dashboard. Initially, it felt like all the essentials like setting up the calling tools and understanding the database were well presented. But frankly, I found that quite a bit of the more advanced workflow and automation parts were left to me to figure out. The onboarding flow gave a good overall perspective but didn’t always dive deep enough to clarify some details, especially around integrating the dialer with my existing contacts database. That meant I spent time experimenting and checking the help docs or jumping into their support calls to fill those gaps. The software itself was intuitive once I got the hang of it, and I appreciated the automatic updates that kept the platform fresh without extra effort. The sign-up and payment process was straightforward with clear invoicing, so no issues there. Overall, the training had a good foundation but definitely wasn't a push-button experience; I had to invest quite a bit of self-learning to really get comfortable and run my remote workflows smoothly.