Good training but had to figure out quite a bit myself
I found the WFHI training quite helpful overall for understanding the main features like the dialer and database integration. The onboarding sessions covered essential workflows and gave me a solid base to start using the software. What I really liked was how the training managed to focus on practical steps, making it easier to follow along. That said, there were several moments where the information wasn’t detailed enough for some features, such as advanced settings or troubleshooting common issues. Because of this, I ended up working out quite a few details myself, experimenting with the software to find the best way to use it in my daily routine. This wasn’t necessarily bad — it helped me learn by doing — but a little more guided support would have been appreciated to avoid confusion early on. Still, I’m happy with my progress and find the training materials a good starting point. Overall, it’s a mix: useful basics with some gaps that the user needs to fill in independently, which means it’s not perfect but definitely offers valuable help.