3 out of 53 of 5Verified purchaseSales and pre-purchase
Good tools but slow start to setup
The overall functionality of the software is adequate, offering useful features like the calling tools and database integration. However, getting everything set up took longer than I anticipated. I spent quite a bit of time going through the onboarding and training materials, and some parts were unclear which delayed my familiarity with the system. The dialer worked well once configured, and automatic updates were seamless. Yet, the sales process before purchase felt a bit cumbersome, stretching the time between signing up and actually being comfortable using the software. It was a balance of positive technology and frustrating initial wait times that could be improved for smoother early adoption.