Good support, would definitely reach out again
Using WFHI’s telephonic support while setting up the software was a mixed experience at first. Initially, I found that sometimes getting through to a representative took longer than I hoped, and at times the explanations were a bit scripted, making it harder to ask specific questions. On the other hand, once I was connected, the staff were quite patient and provided clear guidance, especially regarding the database features and setting up the calling tools. Their help with troubleshooting billing questions was also commendable. The training resources supplemented this well, so even if the phone support could be slow, other sources filled in the gaps. Given the overall responsiveness and willingness to assist, I wouldn’t hesitate to call them again if I needed to clarify anything else. So despite minor delays, the communication was effective enough to recommend trying their support system when needed.