4 out of 54 of 5Verified customerSupport and communication
Good support, with some room for clarity
I had a pretty good experience with the support team when I reached out, but I think there are areas that could be improved. On one hand, the representatives were knowledgeable and friendly, helping me resolve my issues quite quickly. On the other hand, I did feel that the steps to achieve my goal could have been laid out a bit more clearly. At times, I found myself unsure whether I was following the correct process, which made it feel a little confusing. The responsiveness of the support was definitely a highlight, but a clearer guide would benefit future users, for sure. So, in short, the support is really effective, but I would urge for improved clarity in procedures.