Good support with occasional slow moments
Hey! Just wanted to share how it went with support because I figured it might help you decide. So, the good stuff: every time I called the helpline, I got someone decent who actually listened and tried to understand my problem, which was cool because sometimes support feels robotic. They guided me through fixing some minor dialer issues and even checked my database setup to make sure I was using it right. The updates also seemed to fix bugs fairly quickly. Now the downside: sometimes the wait time on the phone was longer than I wanted, and a couple of questions took a few calls to clear up. Not a biggie but it did try my patience a bit. Would I call again? Yeah, probably I would, since they do seem to have a handle on the stuff and eventually get to solutions. So overall, they balance out the slow moments with a solid willingness to help. Just expect you might have to hang in there a little sometimes.