3 out of 53 of 5Verified customerSupport and communication
Good support overall, might need it again soon
The support experience was mostly positive. I found that the team was approachable and reasonably quick to respond whenever I had issues, especially with the dialer configuration. Some problems got solved right away, but others took a bit longer to fix, though they kept me updated which I appreciated. The telephonic support people were polite and helpful, even if not all solutions were instant. Given this, I feel like I might have to reach out again in the future if more questions come up. That’s okay because they seemed pretty reliable and willing to assist. I’ll probably use the support channel again when needed, which makes the whole service feel more secure to me despite some delays earlier on.