Good support overall but some glitches lingered
Over the last few weeks of daily use, the telephonic support was helpful whenever I needed it, which made a big difference day to day. The priority assistance felt responsive for urgent questions, and calling tools usually performed well enough. However, sometimes the connection lagged or the dialer froze, which was frustrating in the middle of calls. Automatic updates mostly improved features but occasionally disrupted my workflow briefly. The database is generally solid and accessible, though once or twice I noticed syncing delays that made data a bit out of date. The invoicing and payment processes ran smoothly with clear steps and no surprises, which was a relief. While the sign-up and onboarding felt straightforward on day one, the ongoing support made the difference as I worked regularly. I feel mostly satisfied but wouldn’t say the experience was entirely perfect–a few glitches meant I’d like to see some stability improvements for the future. Still, the positives definitely outweigh these minor issues.