Good support overall but not drastically better than before
Compared to other platforms I’ve used, WFHI offers a fairly supportive communication channel. Their phone support is responsive, which helped me a lot when I had issues with the dialer setup. However, the waiting times on calls can sometimes be a bit long, which was frustrating considering my past experiences with quicker support services. The software itself is quite user-friendly, and the automatic updates worked well without disrupting my workflow, which is definitely an improvement. The onboarding and training helped me understand the system’s features clearly, although a bit more personalized guidance would have been welcome. Overall, I think the support and communication are good enough to keep me using their service, but they don’t dramatically outshine other systems I’ve used. So, while it’s a solid option, I wouldn’t say it’s a complete game changer in this aspect.