Good support mostly, par thoda slow at times
Pehle mujhe laga tha support waala experience thoda hectic hoga jaise kabhi kabhi hum online tools ke saath hota hai, but actual mein itna bad experience nahi hua. Jab main call ya chat karta tha, usually response time thik tha aur log samajhdaar the. Thoda farak ye tha ki shuruaat mein main chahta tha ki queries jaldi solve ho jaayein, lekin kabhi kabhi clarify karne mein extra wait lagta tha. Jo process the invoicing and database se related tha, support team ne patiently samjhaya and follow-up bhi kiya, mujhe lagta hai ye baat bahut helpful thi. Bas ek chhota sa suggestion dena chahta hoon ki kabhi kabhi jab evening mein call kiya to turant answer nahi milta tha, toh mein thoda unsure feel karta tha ki available hain ya nahi. Phir bhi overall it was better than expected, especially with the telephonic support and priority assistance. Jo baat mujhe sabse acchi lagi woh yeh thi ki mere doubts ko dhyan se suna gaya aur suitable tarike se guide kiya gaya. Isliye main samajhta hoon support kaafi confident banata hai user ko.