Good support if you don’t expect to need it often
I found WFHI's telephonic support quite helpful, though I doubt I'll need it frequently in the future. When I called, the agents clearly understood the issues I faced with the dialer and database tools, providing detailed guidance that helped me resolve them. However, their availability was slightly limited during peak hours, which meant waiting longer than I preferred on a couple of occasions. So, if you are comfortable troubleshooting on your own most of the time and only call for occasional clarifications, this system would suit you well. But if you anticipate needing constant, immediate support, you might find it less accommodating. Overall though, the quality was good when reachable.