Good support for those who don’t mind waiting sometimes
For anyone who prefers straightforward telephonic help during set-up, this service will likely be suitable. The support team was knowledgeable and generally helpful in addressing issues with the dialer and database access. However, their availability wasn’t always consistent, and at times I found myself waiting on hold longer than expected. If you are someone who can be patient and doesn’t require instant responses, the priority assistance will be adequate for your needs. On the other hand, if you expect rapid resolution all the time, you might find this less than ideal. The invoicing and payment processes were clearly explained over the calls, so that part went smoothly. In summary, I think support fits those who want detailed help but are comfortable pacing the process without expecting immediate fixes every time.