Good support for handling errors, best for patient users
I've found that the telephonic support handles errors reasonably well, especially if you're someone who doesn’t mind waiting a bit during troubleshooting. When things went wrong during my attempts to use the dialer or access the database, the team was capable and gave clear instructions over the phone. It might not be ideal if you expect instant fixes every time, but the service is suited to those who can calmly work through issues with guidance. Invoices and payment processes are smooth, which adds to the positive overall experience. The training covers a lot, though sometimes a bit of self-learning might be needed. Overall, I would recommend this product to anyone comfortable with a little patience and willing to engage with support as problems arise, but maybe not for those needing immediate resolution at all times.