Good support experience, par thoda organisation better ho sakta tha
Maine WFHI se telephonic support liya tha while I was setting up their software and training. Support team ne kaafi dyaan se meri queries ko samjha aur each step mein step-by-step guide kiya, jo kaafi help karta hai jab naye tools explore kar rahe ho. Mujhe yeh lagta hai ki processes thode better organised ho sakte the jaise ki ek logical sequence bana ke jisme pehle training, phir software setup aur finally dialer usage explain ho. Kabhi kabhi steps thode mix up lag rahe the, jo thoda confusing tha. Lekin overall, unka patience aur timely response kaafi positive raha. Sign-up and payment process bhi kaafi straightforward tha aur iss experience ne mujhe feel karwaya ki agar future mein support lena pade toh main darega nahi, bas thoda better flow se improvement ho toh aur ache results milte.