Good support but you have to figure out quite a bit yourself
The support from WFHI is available but I mostly had to figure things out on my own. Communication was decent, and telephonic help answered basic questions, but for complex troubleshooting or understanding finer details of the database and dialer features, I found that documentation was my primary resource. The ongoing guidance was limited, so if you’re someone who prefers step-by-step walking-through at every stage, this might feel like a shortfall. However, for general use and daily tasks, the support was enough to keep things moving along. In terms of onboarding, it was straightforward but didn’t cover much beyond the essentials, so self-exploration was necessary to get comfortable with the broader capabilities. Overall, the tools themselves are decent and stable but expect to dedicate time to learning even without detailed continuous support.