Good support but onboarding had a few bumps along the way
Reflecting back on the training and onboarding experience with WFHI, I can see there were both positives and some minor frustrations. The support people were very helpful and always ready to assist whenever I reached out, which made a big difference during those initial weeks. However, the onboarding process itself was a bit uneven; some sections of the training were clear and well-structured, while others left me scratching my head. I appreciated how the software was regularly updated automatically, which kept my workflow smooth without extra efforts from me. The calling tools and database features eventually fit into my daily routine quite well, though it took longer than expected to get fully comfortable. While the sign-up and payment process was straightforward, the speed of getting started could have been improved. Overall, I’m glad I invested the time because the people on support truly made the ride smoother, even if the onboarding path wasn’t perfect. Both things together gave me enough confidence to continue working with the platform.