Good support, but not enough power
My experience with WFHI's support was quite mixed. On one side, the team was friendly and they tried to assist me when I reached out for help. However, I found that their response times could be a bit lengthy at times, especially when compared to other platforms I’ve dealt with before. While the initial help I received was adequate, I felt that there were limits to their ability to resolve more complex issues. They guided me to some degree, which I appreciated, but I expected quicker resolutions and perhaps a broader knowledge base. I did noted one or two representatives seemed to be more knowledgeable than others, so consistency in support quality was a bit lacking. It's clear they care about customers based on their attentiveness, but in some situations, I found myself waiting longer than I’d hoped. Overall, good aspects and some clear areas for improvement. If you value active help, this might work, but it might not fully meet expectations if someone is looking for deep technical support.