Good support, but might not be for everyone
The communication and support system was pretty decent, matching most of what I had anticipated before starting. When I encountered issues with the dialer setup, the team was patient and explained some background details about network configurations. I do think their style suits those who like thorough explanations, as they won't just rush through answers but ensure you understand. That might feel a bit drawn out for some, though. Also, the telephonic assistance had its ups and downs; at times, wait times were longer than I'd like. Still, their willingness to keep helping until my problems were resolved was clear. For someone new, it's definitely supportive, but for experienced users who want quick fixes, it might not be ideal. Looking back, I appreciate the effort they put into communication, even if the pacing wasn’t perfect.