When I faced an issue with the dialer not syncing properly, the support team was quick to pick my ca

When I faced an issue with the dialer not syncing properly, the support team was quick to pick my ca

When I faced an issue with the dialer not syncing properly, the support team was quick to pick my call and understood the problem immediately. Their telephonic support guided me step-by-step without unnecessary delays. However, while they handled the glitch well, the lack of proactive updates or communication before the problem occurred was a miss. It would have been better if I was informed about potential issues or scheduled maintenance to avoid surprises. The response was efficient and polite, but missing those alerts made the experience less smooth than I expected. Overall, support got me back on track quickly, but they could improve by being more proactive rather than just reactive.