Good support but initial glitches also faced
I found the training and onboarding process to be quite comprehensive, but not without its hiccups. Initially, there were moments when things didn’t go as smoothly as I expected; sometimes the instructions seemed a bit confusing or the system would glitch briefly. However, the support team was quick to respond and helped me overcome these issues with patience and clear guidance. The overall training modules were well structured and covered the essential features, but the first few steps definitely felt a bit overwhelming. That said, once I got through those initial bumps, the onboarding felt much smoother. They also provided follow-up assistance that ensured I was comfortable with the calling tools and database aspects. It’s important to mention that they did not just leave me on my own after pointing out errors; they were keen on making sure any problems I faced were understood properly and addressed. So while I ran into some bumps early on, the balance between glitches and the supportive response was fair. I ended up appreciating the thoroughness and the clear progression they designed. I think the experience left me confident in using the software more effectively going forward, even though it wasn’t perfect from the start.