Good support but had to figure out some things myself
The telephonic support from WFHI was generally helpful and polite when I reached out with queries. However, I noticed that they expect users to have a basic understanding before calling since they don’t guide through every small step. I had to figure a few parts of the onboarding flow and the calling tools myself which took additional time. On the bright side, their updates happen automatically without causing any hassle. Invoice and payment processes were straightforward and properly documented, so I appreciated that part being hassle-free. In summary, the support is very capable for those who need direct answers but may leave you to explore and learn other features independently. Balancing these aspects, I rate my experience positively with a small reservation about how much groundwork you must do on your own initially before reaching out. This mix of independence and assistance might suit self-starters better.