2 out of 52 of 5Unverified experienceSupport and communication
Good support but communication faltered at times
Support was somewhat helpful, I won’t deny that, they did respond when they could. But honestly, it didn’t always match what I thought it would be from the start. Sometimes the explanations didn’t cover everything fully, so I ended up having to figure out some things on my own. Waiting on calls occasionally felt longer than necessary. The invoicing system worked fine, at least that part was straightforward enough. Still, overall I was expecting a bit more proactive assistance and clearer communication. It was okay, but definitely not what I’d call smooth or seamless. I’ve been through this kind of process before and this one left me a bit tired of repeating stuff.