Good support, but better for self-guided users
I found the telephonic support generally helpful when I needed assistance, although I had to figure out quite a few things on my own before reaching out. The support agents were courteous and provided clear answers, but not every issue was resolved immediately over the call. I think this service suits users who are comfortable experimenting with the software first and then asking detailed questions when stuck. The small reservation I have is that at times, getting through to support lines could take longer than I preferred, which slightly slowed down my workflow. That said, the communication was mostly clear and polite, contributing to an overall positive experience. If you prefer hands-on learning and then quick clarifications, this support setup will work well. However, if you need comprehensive help from the start, some parts might feel sparse and require patience.