Good support but a bit slow at times
I had some expectations about the telephonic support with WorkFromHomeIndia based on what I read before buying their software and training package. The support team was generally quite helpful when I needed to understand certain features of the remote workflow tools. They were patient and explained what the automatic updates would do and how the calling tools and dialer operated. However, at a couple of points, I found that the response time was longer than I hoped. It wasn’t terrible, but for a software that is supposed to keep remote work fluid, a quicker answer would be better. The invoicing and payment process was straightforward and matched what I expected from the sign-up documents. Overall, the communication and support aligned mostly with what I was told before, but I think the speed of telephonic help could improve a bit to match the rest of the experience. I’d still recommend the software since training and the database features worked smoothly, but some minor delays in support stand out for me.