5 out of 55 of 5Verified customerSupport and communication
Good structure, but small hiccups in order
Reflecting back, the support and communication steps for onboarding with WFHI were generally logical and in a sensible sequence, which really helped me absorb the material. The training sessions were arranged thoughtfully, so it felt like a steady progression. However, there were moments when I wished there was a bit more emphasis on troubleshooting early on. Some issues could have been prevented if the steps prioritized common problems sooner. On the positive side, the support team was responsive when I reached out, making the overall experience balanced. While the setup was mostly user-friendly, a tiny improvement in the order of steps could make it smoother for future users who may struggle with tech nuances.