Good start, though setup could be faster
I felt quite positive after getting started with the software and training, though I had hoped the onboarding would be quicker. The sign-up process was smooth, and I received invoices promptly which made payments straightforward. However, integrating calling tools and familiarizing myself with the dialer took longer than I expected. Telephonic support was accessible and helpful, answering most of my questions with patience, which made the process less stressful. Automatic updates rolled out regularly and generally improved stability without much intrusion. My only hesitation lies in how much time it took to feel fully comfortable using the database features and training modules. Overall, I’m glad I committed, and while I wish the initial phase had been faster, the ongoing support and software quality make it worthwhile.