Good start but some days felt glitchy
In the initial days after signing up, the sales process was quite smooth and the invoicing clear, so my expectations were set well. Over the next week, however, I noticed some inconsistencies with automatic updates that caused the database to lag occasionally, impacting how quickly I could access contact information during active calls. The dialer, usually efficient, also sometimes dropped calls unexpectedly, which was frustrating at the moment though it didn’t happen every time. I reached out to support, and they responded within a reasonable timeframe though the solutions suggested didn’t fully resolve the problems immediately. While overall the software provided good value day to day, these hiccups remind me that the experience is not yet flawless. Still, the paid training helped me adapt quickly when issues came up.