Good start but day-to-day had mixed results
Initially, training and onboarding went okay, with clear steps guiding me through set-up. I was able to log into the software without issue and started exploring features like the database and dialer. However, after a few days, I noticed glitches during calls where the dialer sometimes hung and required a restart. Automatic updates occasionally interrupted my work because they triggered unexpectedly. Support was helpful when I reached out, but daily issues still caused friction. Payment and invoicing were smooth from start to finish, which I appreciated amidst other annoyances. The training itself was informative, though some advanced features took longer to grasp since later sessions didn’t cover all practical use cases I encountered. Over time, the system felt a bit unstable, and I hoped for more reliable everyday performance. On the positive side, I could get assistance quickly enough, which prevented total frustration. A decent package with room for better consistency in the daily workflow.