good start but could use smoother help for next time
I found the training and onboarding quite helpful overall as a woman getting into remote workflows. The step-by-step guides were easy to follow, and the interactive sessions cleared a lot of doubts. I did feel, though, that sometimes the flow skipped over some details that made me hesitate and want to call support more than once. The dialer tools worked fine during practice, and the database feature setup was intuitive. It's mostly smooth but sometimes felt like I had to figure out things myself without immediate guidance. Next time I onboard, I'm not sure if I'll need much help, but having someone to clarify those smaller steps could be a relief. Software updates seemed to happen automatically without interrupting my work, which was great. Sign-up and payment were straightforward and quick once I understood the process. Overall it was a positive experience but I feel a slightly more detailed initial guidance would make the next experience even better and reduce the little confusions I had.