3 out of 53 of 5Verified customerSoftware and access
Good speed resolving dialer issues, but onboarding was slow
The onboarding process started well enough, with the team generally attentive when I asked about using the database feature. I had some issues though accessing some parts of the software through my usual device, and the response there was slower than I expected. The people eventually sorted out the dialer problems quickly, which really helped me get things moving when I needed to make calls over the week. It’s clear they want to be helpful but sometimes their responsiveness varies. My main takeaway is that their support is really good when it comes to technical fixes, but overall onboarding could use some streamlining so you don’t have to wait around too long for initial access.