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WFHI review

Good software but setup took longer than expected

4 out of 54 of 5Verified purchaseSoftware and access

Good software but setup took longer than expected

Getting started with the software was mostly smooth but it took longer than I had initially hoped. The sign-up and onboarding flow was quick enough, but then I hit a bit of a wall figuring out access permissions and configuring the dashboard to my liking. The software’s design is intuitive, and once I got through the initial setup, the calling tools and dialer ran without issue. What I really appreciated was how automatic updates ensured I always had the latest features, which kept me productive. That said, a small niggle was the absence of more guided tutorials or immediate hands-on support right after sign-up, which would have made accessing advanced features easier from the start. The database feature integrated well with my workflow, though getting permissions sorted did add to the initial waiting time. Payment and invoicing were hassle-free, so that part was a clear win. On balance, I’m pleased with how the software performs, but a little more support in the early days would have gotten me going quicker.

Milind SainiAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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