Good software, but ran into trouble during access and fixes
At first, the software worked quite well and access was smooth during the initial onboarding and setup. I could easily navigate the database and manage my workflows using the dialer tool throughout the week without major issues. However, after a few days, I encountered access problems when trying to update some details in the dashboard. The system seemed to glitch and I had to restart multiple times. I contacted telephonic support, and while they eventually helped me regain access, I found that the waiting time was longer than expected. The automatic updates appeared to cause some bugs initially, but after the fixes, the software stabilized again. The training resources helped me understand basic functionality well, though I wished there was more emphasis on troubleshooting. Sign-up and invoicing processes were straightforward, with clear labels and payment options. So, overall, while the software did deliver the core features I needed, the interruptions with access and the patchy support experience left me feeling mixed about the whole solution.