Good software but needs a lot of figuring out on your own
The software itself offers a decent range of tools that I found helpful for managing remote workflows, especially the calling system and the integrated database. However, I did find that the onboarding and training didn’t cover every detail thoroughly, which meant I had to spend quite a bit of time exploring and experimenting on my own to make sure I was using it correctly. The automatic updates are fine and keep everything current, but sometimes they change things in the interface that I had just gotten used to. Telephonic support was available when needed, yet sometimes it felt like I was getting generic answers rather than specific assistance for my setup issues. The sign-up and payment process was simple and transparent with no surprises, and invoicing was consistent. Overall, it’s solid software but definitely requires patience and self-sufficiency if you want to maximize its potential.