Good setup but you missed ongoing guidance
Your sales team was quite helpful in walking me through the initial software setup and onboarding flow. I appreciate the clear explanations about the calling tools and database integration, which helped get started quickly. That said, I found the training sessions and resources focused mainly on one-off tasks during setup rather than ongoing use cases. Continuous guidance or follow-up support with advanced features during regular use would enhance the experience significantly. There was also little information about how updates might affect my existing workflows over time. I'd appreciate if you provided more ongoing support options after the initial purchase, as right now it's heavily front-loaded with setup instructions.