Good service, with a hiccup fixed quickly
Once during the first week of using the dialer system, I noticed calls were dropping frequently, which was obviously frustrating since I was trying to test features under real conditions. I reached out to support, and while the response wasn’t immediate, they eventually guided me through a troubleshooting step that resolved the issue. Other than that, the rest of the onboarding and software use seemed to go smoothly without major issues I noticed. Payment processing went through without a problem, which helped keep things straightforward. The training materials were sufficient to get me started, though I did feel some more detailed tutorials would have been helpful to grasp the database management fully. Still, I appreciate how they handled that one glitch decisively and helped me get back on track quickly. Overall, I can say I’m satisfied with the service, but it’s fair to say there is room to improve both the speed of support and the guidance for new users. I would use this again but with the expectation that hiccups can happen and support might take a little while to respond.