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WFHI review

Good service but thoda support slow tha

4 out of 54 of 5Verified purchaseSales and pre-purchase

Good service but thoda support slow tha

Mujhe overall sales process achha laga kyunki unhone sab kuch clearly samjhaya, starting from sign-up to database feature tak. Jo training mili thi, usse samajhna easy tha aur mujhe lagta hai ki software mera kaam kar sakta tha jaise bataya gaya tha. Lekin support thoda slow tha, jab maine ek baar issue report kiya toh response mein time zyada lag gaya tha, yeh thoda frustrating tha. Automatic updates kaafi helpful rahe bina kisi major disruption ke, dialer tool bhi kaafi acha kaam karta hai. Payment aur invoice process simple hai aur transparent tha, jo customers ke liye acchi baat hai. Chhota sa issue support response mein timing ka hona overall experience ko thoda kamzor karta hai par software ki quality aur sales clarity ne kaafi compensate kiya. Toh agar aap support speed ko primary matter nahi samajhte, toh WFHI ka product use karna theek rahega. Par agar aapko jaldi help chahiye toh thoda patience rakhna padega.

Ojas WadekarArunachal Pradesh, IndiaExperience: Published:
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