Good Sales Process, But Mixed Feelings Overall
I was quite eager to try the WFHI software and training, so my initial interaction with the sales team set some positive expectations. The onboarding flow was explained clearly during the pre-purchase discussions, which gave me some confidence. However, after signing up, I found the sign-up and invoicing process a bit confusing in parts, affecting my initial trust. The software itself had strong features, especially the calling dialer, which seemed intuitive and functional across my trial week. But I did face lag issues accessing the database, which was frustrating given I wanted a smooth remote workflow setup. Telephonic support was available when I needed it, though the response time was a bit slower than I hoped for priority assistance. On the whole, my experience was half good, half could-be-better; some things definitely worked well, others felt lacking. I ended with mixed feelings about how confident I really felt using WFHI, even if some parts of my setup went smoothly.