Good sales pitch but lots of issues after purchase
I was quite excited about maybe using the service after hearing about it, but the process quickly turned frustrating. The sign-up seemed smooth, and the initial software promised many useful features. However, almost immediately, I ran into problems with the calling tools and the dialer. They just wouldn't work as expected, and there was no clear way to fix them from my end. When I reached out to customer support, I was mildly encouraged as they seemed enthusiastic to help, but the solutions they offered didn't solve anything. The automatic updates also caused some unexpected glitches in the database part of the software. Despite repeated calls and emails, the invoicing process felt confusing, and I never quite understood if payments were fully processed properly. Honestly, I wanted to give it a chance for a few days, but the experience of things going wrong kept piling up. From an outsider perspective, you appear well-organized, but as a new user, I struggled with the day-to-day issues. I was hoping for better overall stability and clearer pre-purchase guidance, but sadly it didn’t meet my needs.