Good sales help but no mention of training details
I called the sales team to understand the software’s features and pricing before purchasing. The representative patiently explained the product flow and answered questions about the database and calling tools. The sign-up process was straightforward, and they clearly outlined the invoice and payment steps. However, I noticed they didn’t provide much detail about the training program or onboarding timeline, which could have helped me prepare better. After signing up, I received automatic updates that improved the software steadily. Telephonic support was responsive when I had queries, which made me feel supported. Overall, the pre-purchase experience covered most of my concerns about software use and payments, but leaving out training specifics felt like a gap. Next time, I would appreciate a bit more information upfront about onboarding and daily use support to set expectations right.