Good sales experience but some waiting involved
My experience with the WFHI sales process overall was quite positive but not without a few small annoyances. Initially, the sign-up was straightforward, and I appreciated how the invoice was generated clearly right after payment without delay. The product training and onboarding scheduling followed logically, and once I began using the calling tools and database features, I got good value. However, I noticed some repetition during the pre-purchase queries, where I had to ask the same questions to different people due to handoff in the support team. This caused longer wait times than I expected, which was frustrating at moments. Still, the later telephonic support was more consistent and quickly addressed software-related questions. Considering everything, I’d say the combination of helpful staff and coherent technology outweighed the delays and repetition experienced early on, but there is room for streamlining communications.