Good sales but missing clear problem resolution details
During the pre-purchase phase, I ran into a technical glitch with the sign-up page which was frustrating. The sales team managed the situation well by acknowledging the issue promptly, yet I felt that some detailed follow-up on what caused the interruption was missing. Their communication was warm but lacked specific clarity on how similar incidents would be avoided in the future. Apart from this moment, the onboarding flow seemed generally smooth and intuitive. The training sessions were informative, and the billing process was transparent without unexpected hurdles. I did appreciate how the database and dialer access were set up, but the initial glitch left a slight worry that was not entirely addressed. It left me wanting a bit more assurance around problem resolution at that critical stage of decision-making.