Good routines, but some days frustrating
I've been using the WFHI software for a while now, and honestly, it's a bit of a mixed bag day to day. On the plus side, the calling tools are solid — the dialer rarely glitches once I'm set up, and I appreciate the database feature that keeps contacts organized without much fuss. However, I've noticed a couple of times when the automatic updates triggered in the middle of my workflow, causing brief interruptions. Support has generally been reachable by phone, but honestly, the wait times fluctuate, which can be frustrating when you need quick help. The onboarding wasn't the smoothest either; it took a few days to get comfortable with the interface and features. Still, I find it reliable enough to keep using daily. The invoicing and payment process is straightforward, but I wish there were more options for reminders about due dates. It's dependable software overall, despite some rough patches that I've had to get used to over time. This isn't my first time dealing with remote workflow tools, and while WFHI is better in some respects, those intermittent issues remind me not to expect perfection right away.