2 out of 52 of 5Verified purchaseTraining and onboarding
Good responsiveness but onboarding left me confused
The onboarding and training process with WFHI showed mixed results for me. On the positive side, the support team was quite responsive whenever I had questions about the software setup or usage, providing timely clarifications. However, the overall onboarding experience felt disjointed and lacked a clear step-by-step flow, which made it harder to get fully accustomed to the tools quickly. The training materials seemed generic and didn’t fully address the practical challenges I faced during initial use. While responsiveness from the team was commendable, the onboarding content didn’t match the expectations I had when signing up, making the learning curve steeper and more frustrating during the first few weeks.