good responsiveness but expected better fit for my work hours
Before signing up, I expected the sales and onboarding process to align more closely with my variable work hours. The people handling sales were responsive and provided helpful guidance, which was reassuring. However, once I began using the software, I realized that the automatic updates and invoicing schedule didn't perfectly match the times I usually operate from home. This mismatch sometimes caused me to adjust my workflow inconveniently. Still, the calling tools and database features performed well, and support was available when needed. I think what was missing was a bit more flexibility in billing cycles or update timing to better reflect diverse work patterns like mine. That said, I appreciate the effort to keep things smooth overall, even if a perfect fit was absent.