Good response times mostly, but some messages took longer than expected
Hey, just wanted to share my thoughts about the team and their response speed before I signed up. Overall, they were really quick in answering most of my queries. When I first asked about the calling tools and how easy it would be to use the database, their replies came back pretty fast, which helped me decide quickly. But on a few occasions, especially when I had questions about invoicing and payment steps, the replies did take a bit longer than I expected. Not a big issue, just made me wonder if all queries get equal attention. Still, the people were friendly and explained things clearly, which made the wait okay. It felt like a nice balance: responsive but not overhyped. I appreciated that the support didn’t just rush me and gave legit answers with patience. So my overall feeling: good but a bit uneven on timing.