Good product leads but sales process left me guessing
From my experience, the sales process didn’t provide as much detail upfront as I would have liked, especially about the exact features available in the calling tools and how the database integrates. I appreciated receiving some literature after initial contact, which was clear and focused on the software strengths, but a lot of the specifics on usage were something I had to find out on my own during setup. The automatic updates worked well without requiring my intervention, which was a plus. On the downside, I felt the onboarding information was a bit scattered, so some trial and error was involved before I settled into a steady workflow. I’m fairly tech-savvy, so this wasn’t a huge problem, but I imagine others might prefer more guided guidance upfront. Overall, I think the sales approach showcased the software’s potential but could be clearer on the nitty-gritty.