Good process but not like my old tool
Compared to the software I used before, I found the sign-up and payment process with this system straightforward enough. Invoicing was transparent and arrived promptly, which I appreciated. However, the overall sales and pre-purchase experience felt less intuitive. The initial training and onboarding were more complex than I expected, and I struggled to get the hang of the calling tools and database features quickly. The interface didn't feel as smooth or user-friendly as the system I was used to, which slowed down my daily routine. On the plus side, the support team was responsive enough when I reached out for help, so that was a useful feature. But day-to-day use still felt a bit cumbersome compared to what I experienced previously. In short, this system works but lacks the simplicity and ease that my old software provided, making it less attractive for continuous use despite decent sales and payment procedures.